No hot water, burst pipes or water leaks, blocked toilets or drains, when you have got plumbing issues that need fixing asap we’re the people to call. Our The Basin team of highly experienced and well trained plumbers can respond 24 hours a day. Our plumbers have fully stocked vehicles so we can attend to almost all problems when on site.
Regardless of your plumbing problem, call right away, we’re ready to take your call to help solve your plumbing problem.
It is the worst time when your kitchen faucet has started leaking, or your hot water heater has given up the ghost, or the drain is blocked. Leaks, broken tapsfaucets, hot water tanks and clogged drains can all be a real pain.
Plumbing emergencies wait for no-one. They can cause massive problems at the worst possible time. This is why you require an emergency plumber you can rely on to be available when you phone. We respond and get there fast, no matter what day or time it is.
Our The Basin 24 hour plumbers are waiting right now for you to ring. We are ready to solve your problems so that you can go back to enjoying life again. Our 24 hour service ensures you don’t need to wait, so just give us a call for plumbing help, any day of the year.
Our highly trained plumbers have the knowledge, equipment and components to repair plumbing issues of all types quickly and efficiently. We’ve been looking after customers in the The Basin area for years, and our loyal customers keep coming back because they know we will do an efficient and clean job.
We don’t just do 24 hour plumbing though, we’re also available for non-urgent plumbing jobs. Phone or email our friendly dependable staff, and we’ll assist you with all your plumbing needs. We are ready and waiting, no matter what the issue is or how fast it has to be solved.
I've got a plumbing emergency, what should I do?
Safety first! Electricity and water do not play nice together, so turn the electricity off at the breaker box if needed first.
A lot of appliances and fixtures have taps that can be turned off. For example, the toilet will have a tap below or beside the cistern. If you cannot find a tap, or that doesn’t stop the leak, then turn off the mains tap to cut off all water to the property.
Once you have stopped the diaster from worsening, give our emergency plumber a call, any time of the day or night. They will be there quickly to solve the problem.
While you wait for our plumber to arrive, start mopping up any water, put a bucket to catch drips, and remove important items from the affected area. If the property water is turned off, also switch off the heating for the hot water.
I don’t know where the main water tap is!
You may know it as a stopcock, isolating valve or toby. This valve is generally positioned on the property perimeter close to the road, typically under a blue or black plastic cover.
Remember, many appliances and fixtures have their own isolating taps as well.
When your drains are overflowing, you need assistance right now. Our 24 hour The Basin plumbers know how frustrating and damaging obstructed pipes can be, and we are ready to get them flowing again.
Clogged pipes can cause damage to your home, or create a health hazard very quickly. Sometimes, you may be able to resolve the block yourself with a plunger. If that is not possible however, you need a plumber there rapidly to clear the clog so life can get back to normal.
Whether it is the laundry sink that won’t clear, or a clog in the shower, or worst of all, sewage flowing down the hall or across the garden, our emergency The Basin plumbers will quickly identify the problem and resolve it so that life can get back to normal.
Our vans are well equipped, so we can usually fix everything on the spot. In the unlikely case that we can’t, we’ll temporarily solve the complication to minimise further damage and return with what is needed as soon as we can.
Can I unclog the drain myself?
If you have a plunger, it is worth trying to clear the clog yourself. We suggest using a plunger that has a long handle, particularly for the toilet, so you can stay out of the splash zone. Chemicals are not suggested as they rarely work well and can cause damage to the drains.
Don’t let a blocked drain ruin your day. Call us now!
We usually take our hot water for granted, until it isn’t working correctly. Time to put mucky kids in the bath? Deperately need a good soak to warm up following a long cold day? Got a pile of of dishes to take care of? It is awkward to have a proper wash when the water is cold.
When the hot water is not up to standard, you need it to be repaired as fast as possible. From blown elements, to unreliable thermostats, to leaking cylinders, our team has seen it all and can rapidly diagnose the issue and get it resolved.
Hot water leaks can quickly send the power bill through the roof. Leaks hidden in the back of the hot water cupboard can cause significant damage to the cabinetry. If you don’t get it fixed as soon as possible, it can become more expensive by the day.
When you find the water is too cold or hot, or there’s a leak in the hot water system, ring our The Basin 24 hour plumbers as soon as you can. We’ll get the hot water flowing again quickly. If you find a lot of water leaking, turn the water off at the mains tap, and also turn off the heating element, until our plumbers arrive.
If you need a new hot water cylinder, our team can assist in picking the best solution for your budget, requirements and area. If the whole hot water system requires improvements, we can arrange to do those repairs in a opportune manner as well.
The pipes in your house are a generally hidden but indispensible part of daily life. Big or small, in the earth, in the wall or the ceiling or under the floor, they carry clean water to you and take the dirty stuff away.
Normally you do not even think of them. Not until something goes wrong, and suddenly you’re looking at a pool of water, or worse yet, sewage. And now it urgently needs to be fixed immediately, to prevent damage to your residence, belongings and health.
Our 24 hour plumbers are ready to get to you right away, so contact our plumbers as soon as you locate a burst pipe or leak of any sort. You can reduce further leaks by turning the water off at the mains tap if required.
How did my pipe burst?
Pipes and taps can fail for many reasons. They might simply be old and dilapidated. Or they may have iced up in extremely frigid weather and burst. Tree roots might have grown into underground joints. Or there might be an issue with how they were set up to begin with.
When they are at your home, our after hours plumber will locate the issue and rapidly repair the leak or burst pipe. They can also examine the rest of the pipework if required to check for other problems.
Do you have a troublesome tap? One that drips all night, leaks or maybe is doing an impression of a fountain?
Over the years, we’ve found that even a dripping faucet can be a major annoyance. Something that can go unnoticed in the brouhaha of every day life without warning sounds like someone playing the bongos in the middle of the night, disturbing your sleep.
Not only is the sound vexing, but a dripping or leaking faucet can escalate your bills through the roof, especially if it is the hot tap. Do not waste money and possibly cause long term damage to your residence, call our team now.
Whether you just need a washer, or a whole replacement faucet, our same day plumbers have the parts that you require. All the vans are fully stocked with parts and carry a modest selection of replacement taps and faucets for you to select from if desired. If we do not have the tap you want, our plumber can put in an interim faucet until we find what you want.
From big to small, our The Basin 24 hour plumbers can do it all. Not just taps, we offer a wide selection of urgent and general plumbing services.
The drips are keeping me up at night, how can I stop them temporarily to get some peace and quiet?
If it’s not bad enough to need fixing right now, you can try putting a folded cloth or sponge underneath it to minimise the noise. Alternatively tie some twine around the faucet aerator long enough to touch the bottom of the basin, so that the drip slides down instead of falling.
Our company has been looking after the The Basin locale for many years, and our reputation for high quality work at an economical price sees our past clients calling us back again and again. Our aim is to help you with all your plumbing needs, regardless of what, where or when.
Our team of plumbers are licenced, certified, professional, and will ensure that all plumbing work meets trade regulations. We want to ensure your residence is an enjoyable healthy reliable place to live, and will go the extra mile day or night to do so.
Our team has many years of experience resolving all types of plumbing issues, from leaks to burst pipes to clogged drains to hot water systems. You name it, we have probably fixed it. And even though these things tend to happen at the worst possible time, our plumbers will be there fast to make it right again.
When you ring our emergency line, you will speak directly to a plumber, not an answering service. We may even be able to help you resolve your issue over the phone. If not, we will be there quickly in our fully equipped van to get it sorted as fast as possible.
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